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Why Is My Surface Book 2 Not Charging

The power supply may be bad the connector may have damage or the connector may not be seated properly. I detached the adapter from the SB2 and then I detached the power cable to the Dock.


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In the vast majority of scenarios you probably wont run into this.

Why is my surface book 2 not charging. After a few seconds the Surface Book 2 will reboot Keep holding. Use included power supply. Also when runing an intensive graphic game it seems that the GPU isnt getting enough power from the charger and the performance are low not to mention the charger.

Heres what to do. Also when runing an intensive graphic game it seems that the GPU isnt getting enough power from the charger and the performance are low not to mention the charger isnt even heating up when connected. It turns out that one of the bugs caused by the firmware update is affecting the charging battery process as many users confirmed in Microsofts Community forums that the Surface Pro 2 wont.

Check cables and reset your power supply unit. The light on the charger is lit when pluged in but the base just isnt charging. Force a shutdown and restart your Surface This plugged in not charging issue may only be a glitch which can be easily fixed by forcing a shutdown and restart your Surface.

So either I have a faulty AC adapter faulty battery or something is amiss but no indication as to what. So now my Surface Dock is able to charge my Surface Book 2 but there is a warning icon on my powerbattery with nothing saying what the warning is. I did a bit more research and found that there is a firmware updater for the Dock.

In reply to mysteryyys post on September 21 2018. Force a shutdown and restart your Surface Update your battery driver Fix 1. The battery icon shows a power plug on the taskbar but when you click on the battery icon it shows Plugged in not charging.

Shut down the Surface completely. I found a number of fixes online including the removal and reinstallation of both batteries. This means that your Surface detects the power supply but is not charging the battery.

If i detach the tablet from the base and charge it stright through the cable it charges fine but when i connect the tablet back to the base it seems that the battery inside the base is not charging. Unplugging charger meant Surface 2 RT shut down. Once I cycled the power of the Dock my SB2 started charging again.

If your Surface turns on the battery on your Surface is likely still very low. Have tried restart shut down and switch on two button restart reinstalling battery driver. Only about 95W goes to the Surface Book 2 as the remaining seven watts is used for the USB Type-A port for external charging.

Run your Surface Book until the battery drains and powers down Press and hold the power button for 15 seconds to any discharge out Plug Charger in and see if that fixed it. The most common causes of a Surface Pro not charging all have to do with the power supply. In fact the 2500 Surface Book 2 does have two batteries a 62Wh one in the base one rated at 22Wh in the detachable top and the software is supposed to handle charge balancing.

Battery 2 screen is charging fine but Battery 1 keyboard always shows 0 and not charging. Went into Device Manager Search Device Manager deleted the second entry under the Battery section. You will need to let it continue to charge for a while.

None of the solutions solved my issue. I recently ran into an issue where my surface tablet battery wasnt charging and I couldnt detach it because the tablet battery got too low. I faced charging problem with my surface 3 the problem is not charge when I pluged in chargerHere is 2 simple methods I founded.

Plugged in charger waited 20 minutes and now there is a white line showing in the battery icon. Please enjoy the video. Your Surface may turn off when you unplug it.

Press and release the power button on your Surface and allow up to 30 seconds for the Surface logo to appear. Seems some people are experiencing the same problem but not workable solutions help. The light on the charger is lit when pluged in but the base just isnt charging.

If the LED light on your Surface charger is blinking flashing off or on but your Surface still isnt charging heres what to do. Save all of your work then press and hold down the power and volume up buttons on the top of the display for around 30 seconds. Surface Book battery not charging issue and resolution.

Connect charger and power up got repair message. Disconnect the charger from your Surface unplug the power cable from the electrical outlet in the. Solution that worked for me.

This problem can also occur when the outlet or surge protector that the power supply plugs into doesnt have power and its also possible for some Surface Pro battery settings to prevent. Have searched for solutions on the web. What to do if your Surface power supply or charger doesnt work.


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